stars

The Cardiff Hotel

Cardiff Hotel5, 7, 9 Norfolk Square; Hyde ParkLondon W2 1RUTel: +44(0) 20 7723 9068Fax: +44(0) 20 7723 3513email: stay@cardiff-hotel.com

FAQs

  1. How can I get to your hotel?
  2. How can I pay?
  3. What is check-in time?
  4. What is check-out time?
  5. Can I store luggage on my day of departure?
  6. How far ahead should I book?
  7. How can I keep in touch with friends and family back home?
  8. What hours is reception open?
  9. Can I come and go from the hotel at any time of day or night?
  10. Are hairdryers available?
  11. What should I see and do in London?
  12. What is your smoking policy?
  13. Do you have a lift (elevator)?
  14. Where is the nearest laundry?
  15. Are there any restaurants nearby?
  16. When is breakfast served?
  17. Do you have an internet connection?
  18. Do you have baby cots?
  1. How can I get to your hotel?

    A location map and details covering rail public transport can be found on a location tab.

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  2. How can I pay?

    Guests must present their own credit or debit card along with photographic identification on arrival. All accounts are payable on arrival by cash, credit card or travellers cheque in Pounds Sterling. Please note that The Cardiff Hotel does not accept payment via credit/debit cards belongings to a third party. Guests must present their own credit or debit card along with photographic identification on arrival.

    Visa, MasterCard, JCB, Switch, Delta are accepted for payment.

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  3. What is check-in time?

    Your room is available from 2pm on your day of arrival - please advise us of your arrival time. Luggage storage is available if you arrive earlier. Arrivals later than 11PM are accepted by prior arrangment.

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  4. What is check-out time?

    To enable us to ready the room for the next guest, check-out time is 10:30am. You are welcome to leave your bags with us until later in the day.

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  5. Can I store luggage on my day of departure?

    Yes, when you check-out, you can leave your bags with us until later in the day.

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  6. How far ahead should I book?

    In order to accommodate you in your room of choice, please let us know as early as possible. Booking ahead is always advisable. Book 28 days in advance and get one of our special offers. See terms & conditions for details.

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  7. How can I keep in touch with friends and family back home?

    With direct dial telephones in every room and free wireless internet, nothing has been easier. Day or night you can call family back home, or make use of our fax service. All you have to do is buy a calling card which starts with 0800 number so you can use the telephone in your room or use our public phone for local calls.

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  8. What hours is reception open?

    We are open from 7am until 11pm. Later arrivals are accepted by prior arrangement.

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  9. Can I come and go from the hotel at any time of day or night?

    Upon checking in you will receive a key so you can enter the hotel late at night - so you can enjoy London's great nightlife!

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  10. Are hairdryers available?

    Hairdryers are available in the rooms. Adaptors, iron with ironing boards and umbrellas are all available at reception. Electrical voltage is 220/240V, it is not possible to use 110V appliances in the hotel.

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  11. What should I see and do in London?

    We can help you enjoy your stay by arranging sightseeing bus tours, free maps and advice on finding your way around. Click on Things to do or please email us with any travel queries you may have.

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  12. What is your smoking policy?

    Smoking is not permitted anywhere in the hotel. Note that it is illegal to smoke in any public place in England from 1 July 2007.

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  13. Do you have a lift (elevator)?

    The hotel comprises 3 Victorian townhouses circa 1850 and does not have a lift. If you require a room on the ground or first floors please book well in advance. If you would like some free exercise just request a room on the fourth floor.

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  14. Where is the nearest laundry?

    Just 5 minutes away there is a laundry offering full service washes or coin operated machines.

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  15. Are there any restaurants nearby?

    Yes, many! There are dozens of local restaurants specialising in all nationalities of food from Italian to Malaysian and of course a few English pubs offering traditional fare. All these are just a couple of minutes walk from the Cardiff.

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  16. When is breakfast served?

    The Hot Breakfast is served 7:00am to 10:00am Monday to Friday and 7:30am to 10:00am on Saturday and Sundays. Continental breakfast can be arranged for early departures.

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  17. Do you have an internet connection?

    Wireless internet is available free of charge. Please note you need to bring your own PC with you.

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  18. Do you have a baby cot?

    We can arrange cots for babies up to 2 years old. Please enquire in advance.

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translator

“…The location is super convenient as we stayed 5 night in this hotel. It is just about 3 min. walk from Paddington station. It is quiet and very safe. Outside the street, there are a lot of food to eat… Breakfast is perfect. I am so lucky to choose the right hotel and no doubt to come again for my next visit…”

H.K.

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